Support Knowledge FAQ Center

FAQ

Frequently asked questions about project onboarding, hosting, licenses, updates and support.

All topics Project Start Technology & Hosting Licenses & Updates Support
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How does a new OrangeLine project start? Project Start
Most projects start with a structured request, a functional assessment and a prioritisation of the required modules, content areas and sales goals.
Is OrangeLine suitable for classic shared hosting? Technology & Hosting
Yes. The platform is intentionally built for PHP, PDO and MySQL/MariaDB environments without requiring Node or Composer in production.
How are licenses, updates and downloads connected? Licenses & Updates
Download rights and update access can be tied to active licenses, valid domain bindings and the chosen license type.
How is support organised in OrangeLine? Support
Support workflows are prepared through the customer account, admin processes and dedicated support terms so future operational requests can be handled in a structured way.
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